Privacy Policy: Your Information with Duy Anh Motorbikes is Secure
At Duy Anh Motorbikes, we believe that the only thing you should be focused on is the road ahead. Whether you are renting a motorbike for a cross-country tour or take any rental services from us, we are committed to protecting your personal data with the same care we give our bikes.
Here is how we handle your information.
- What Information We Collect
To get you on the road safely and legally, we collect:
- Personal Identity: Your name, nationality, and a copy of your Passport/ID.
- Riding Credentials: A copy of your Driving License and International Driving Permit (IDP).
- Contact Details: Your WhatsApp number, email address, and emergency contact.
- Trip Logistics: Your rental dates, intended route, and hotel/drop-off locations.
- How We Use Your Data
We use your information strictly for:
- Booking & Logistics: Managing your motorcycle reservation and luggage transfers.
- Legal Compliance: Ensuring all riders meet Vietnamese road regulations.
- Safety & Support: Contacting you or your emergency contact in case of a breakdown or medical emergency.
- Improvements: Using anonymous feedback to make our tours and fleet even better.
- Data Protection & Sharing
- Zero Spam: We will never sell or rent your personal information to third-party marketers.
- Trusted Partners: We only share necessary details (like your name and phone number) with our trusted partner hotels or mechanics if you are on a one-way rental or require roadside assistance.
- Secure Storage: Your digital documents are stored on encrypted drives and are deleted upon the successful completion of your rental contract and return of the security deposit.
- Your Rights
You have the right to:
- Access: Request a copy of the data we hold about you.
- Correction: Update any incorrect information (like a new WhatsApp number).
- Deletion: Request that we “forget” your data once your journey with us is finished.
- Cookies & Website Analytics
Our website uses cookies to improve your browsing experience and help us understand which routes and bikes are most popular. You can choose to disable cookies in your browser settings at any time.
Questions?
If you have any concerns about your privacy, feel free to reach out to us directly:
WhatsApp: +84 394 353 286
Website: duyanhmotorbikes.com
Ride with peace of mind. Ride with Duy Anh Motorbikes.